I do have to pay homage to Neiman Marcus.
I bought several gifts from both the brick and mortar store and the online store. Amazing, the online store puts it right on the homepage, free shipping and how to get it. You don’t have to hunt around like you do with most online stores. Perfect.
I ventured into one of their family owned stores, Bergdorf’s in NYC. It is a must see store when visiting Manhattan. Everything is flawless. Blows the competition away like Barney’s and Saks (although the Holiday windows at Saks are impressive).
Something is happening at the corporate level where they have made all the right decisions, and I for one, really love that as a consumer. I would like to state that I have no affiliation with the store in any way and I don’t even know anyone that works there (except one exceptional salesperson).
And in the end, the advertising gets us into the store, but the actual in-store experience is what is etched into our minds. Forever.
In this competitive environment, I am amazed at how well they do. Haven’t seen their balance sheet, but I have seen the customer interaction first hand, and that is among the best of the best. And it must be hard to be a high-end store when the economy is just…bad.
So check out the after Christmas sales. Give ‘em a try. There is no way you will be disappointed in any part of the buying or receiving process. That is my advice to you. As you all know, I can be extremely (relentlessly) critical. But I have not one bad thing to say about Neiman Marcus.
So there you have it.
Love the store, and agree with what you said!
ReplyDeleteOkay, okay I know I commented earlier - not caring about material stuff & give me any of the 1-6 gifts - well . . . you didn't mention Neiman's or Bergdorf's (I just heard angels singing) and that changes everything. Both of those stores know what customer service means. So yeah, I agree w/you & have never been disappointed receiving a gift from either store. However I would use the term "sale" loosely - I mean getting 50% off a $5,220 dollar dress isn't what i would call a great deal, but a girl can dream.
ReplyDeleteI agree with makerry! Great stores and a girl can dream. Now if that dress was just 80% off a girl's dream can turn into a reality. Too bad most of my presents turned out to be from Target. Why didn't you post this BEFORE Christmas so I could have given some hints to some people!
ReplyDeleteAgree with you guys! Great stores. Expensive, but worth it.
ReplyDeleteBest stores ever. Simple as that.
ReplyDeleteAgree! Can't go wrong there
ReplyDeleteAgree. Shop here if you can!
ReplyDelete